At Levan’s Web Design, we strive to provide top-quality services that meet the highest standards. We believe in delivering exceptional results and ensuring our clients are satisfied with every project. However, due to the nature of our services and the time and resources invested in each project, all services provided by Levan’s Web Design are non-refundable.

1. Service Delivery

We aim to deliver the best possible results for all projects we undertake. While we do not offer refunds, we are committed to ensuring that the service provided meets your requirements and expectations. If any issues arise, we encourage you to reach out to us promptly. We will make every effort to resolve any concerns, including offering revisions or adjustments where possible.

2. Revisions

Our services are designed to be tailored to your needs. If you’re not satisfied with the initial draft or concept, we offer a reasonable number of revisions to ensure the final outcome aligns with your vision. The number of revisions depends on the type of service you’re purchasing, and we will work closely with you throughout the process to ensure that you are happy with the final product.

3. Non-Refundable Services

Given the nature of our services, once the work has begun or been completed, refunds will not be issued. This includes photography, design, branding, and illustration services. We invest time, effort, and resources into each project, and as a result, we do not offer refunds after work has commenced or been completed.

4. Cancellation Policy

Once a project is underway, it cannot be canceled or refunded. However, if you choose to cancel before work begins, you may be subject to a cancellation fee depending on the stage of the project. Once services have commenced, you will be charged for the work completed up to that point, and no further charges will be incurred.

5. How to Request Revisions or Resolve Issues

If you are unsatisfied with the delivered service, please contact us directly at email. We will review your feedback and discuss how we can resolve any issues. We want you to be satisfied with the outcome, and we will do everything we can to meet your needs, whether through revisions or adjustments to the final work.

6. Customer Satisfaction Guarantee

Although we do not offer refunds, we do offer a satisfaction guarantee through our revision process. We are dedicated to working with you until the final project is in line with your vision. Your satisfaction is our priority, and we will go the extra mile to ensure that we deliver high-quality results for every project.